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Cannot End Activity within one minute of Start Time (Doc ID 2942537.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.D.09 and later
Information in this document applies to any platform.

Symptoms

On : 22,D,09 version, Configuration

Cannot end the activity within 1 minute of starting the activity.

ERROR
-----------------------
Start time should be less than End Time - Equipment Not Moved

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to environment
2. Start activity
3. End activity within 1 minute of starting it
4. Receive error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot end an activity within one minute and are required to contact the dispatcher.


Changes

 

Cause

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