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[OCI DB]: Cli Update Fails With "DCS-10001:Internal error encountered: class com.oracle.dcs.agent.utils.XmlHelper" (Doc ID 2942572.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

cli update fails with following error:
# /opt/oracle/dcs/bin/cliadm update-dbcli

# dbcli describe-job -i 35a5ac19-cb0b-46cf-81f9-1d1388d0617d

Job details
----------------------------------------------------------------
  ID: 35a5ac19-cb0b-46cf-81f9-1d1388d0617d
  Description: DcsCli patching
  Status: Failure
  Created: March 14, 2023 at 9:17:24 AM IST
  Progress: 0%
  Message: DCS-10001:Internal error encountered: class com.oracle.dcs.agent.utils.XmlHelper (in unnamed module @0x3330b662) cannot access class com.sun.org.apache.xerces.internal.parsers.DOMParser (in module java.xml) because module java.xml does not export com.sun
  Cause: This is an internal error.
  Action: Contact Oracle Support Services for assistance.

Cause

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In this Document
Symptoms
Cause
Solution


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