[OCI DB]: Cli Update Fails With "DCS-10001:Internal error encountered: Cannot run program "rpm": error=0" (Doc ID 2942594.1)

Last updated on APRIL 27, 2023

Applies to:

Symptoms

cli update fails with following error:
# /opt/oracle/dcs/bin/cliadm update-dbcli


# /opt/oracle/dcs/bin/dbcli describe-job -i 195b917d-bb21-4260-bc6c-a673da99b184
===============
Job details

----------------------------------------------------------------
ID: 195b917d-bb21-4260-bc6c-a673da99b184
Description: DcsCli patching
Status: Failure
Created: March 28, 2023 9:04:11 AM IST
Progress: 0%
Message: DCS-10001:Internal error encountered: Cannot run program "rpm": error=0,
Failed to exec spawn helper: pid: 34460,
exit value: 127.
Cause: This is an internal error.
Action: Contact Oracle Support Services for assistance.
================

From dcs agent debug log:
============
[2023-03-28 09:04:11,603] FINE [dcs-cli upgrade to version [wkpaytst-oc] : JobId=195b917d-bb21-4260-bc6c-a673da99b184] com.oracle.dcs.commons.utils.CommonsUtils:
run: cmd= '[rpm,
-q,
--queryformat,
%{VERSION},
dcs-cli]'
[2023-03-28 09:04:11,604] SEVERE [dcs-cli upgrade to version [wkpaytst-oc] : JobId=195b917d-bb21-4260-bc6c-a673da99b184] com.oracle.dcs.commons.utils.command.CommandExecutor: Cannot run program "rpm": error=0, Failed to exec spawn helper: pid: 34460, exit value: 127
java.io.IOException: Cannot run program "rpm": error=0, Failed to exec spawn helper: pid: 34460, exit value: 127
at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1142)
at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1073)
at com.oracle.dcs.commons.utils.command.CommandExecutor.run(CommandExecutor.java:159)
at com.oracle.dcs.agent.utils.patching.PatchingUtils.getRpmVersion(PatchingUtils.java:2113)
at com.oracle.dcs.agent.utils.patching.BmsPatchingUtils.getComponentVersion(BmsPatchingUtils.java:1585)
===========================

Cause

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