My Oracle Support Banner

Essbase Marketplace: Smart View Error "Unable to Connect to Provider" (Doc ID 2943431.1)

Last updated on JUNE 09, 2023

Applies to:

Essbase for OCI Marketplace - Version 21.4.0.0.1 Marketplace and later
Information in this document applies to any platform.

Symptoms

When attempting to connect to Essbase using the Smart View Add-in (SmartView URL: https://CLOUD_INSTANCE_NAME-CLOUD_ACCOUNT_NAME.SERVICE.DATA_CENTER_REGION.DOMAIN/aps/SmartView), the following error:

Error message: "Unable to connect to provider"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.