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Fusion Global HR: Getting Error "You cant electronically sign the document due to an error in the configuration. (PER-1532397)" For Electronic Signature Journey Task with Docusign Integration (Doc ID 2943475.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

New hires seem to receive an error message when trying to access the Docusign task within Journeys.
 
ERROR
-----------------------
You cant electronically sign the document due to an error in the configuration. (PER-1532397)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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