Cross-sell And Attached-item Attributes Not Updated To Xoffice ?
(Doc ID 2943857.1)
Last updated on APRIL 27, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 22.1 and laterInformation in this document applies to any platform.
Symptoms
When new item relationship is made, MFCS includes the relationship change in the API - foundation/omnichannel/item/relateditem.
There are two item/loc level fields (crosssell and attacheditem) present in the API foundation/omnichannel/item/itemlocation. \
These fields are derived based on related_item_head table (OCDS logic that MFCS had to replicate).
When there is a change to related_item_head table, we do not write icl_rms_item_loc entry because of which the itemlocation API is not able to inform XSTORE that the values of crosssell or attacheditem has changed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update item in RELATED_ITEM_HEAD.
2. Notice that the changes are not get updated in ICL_RMS_TIEM_LOC entry.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |