Able To View Other Region Opportunities From The Workspace Opportunity Page
(Doc ID 2944095.1)
Last updated on APRIL 30, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.01.0 version, Opportunities
ACTUAL BEHAVIOR
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Able to view other region opportunities from the Workspace opportunity page
EXPECTED BEHAVIOR
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Should be able see the opportunities under my region.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the Application as a Sales Manager
2. Navigator -> Sales ->Workspace-> Opportunities -> All Opportunities
3. The user is able see other region (for example US region) opportunities only in the landing page
4. On drilling to the opportunity, it throws an error: "An application error occurred. See the incident log for more information. The opportunity isn't valid. The referenced opportunity must exist either in MOO_OPTY or in MOO_IMP_OPTY in the same import batch."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |