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PRC:SSP: Cannot Cancel Requisitions That Were Created by Integration (Doc ID 2944649.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.23.01.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Cannot cancel Requisitions created through Integration as the Cancel option is grayed out.
The integration is tied to a Requester set up for use specifically for the Integration, so there is not an actual Requester that can log in and Cancel these Requisitions.

STEPS TO REPRODUCE
-----------------------
1. Navigate to Manage Requisitions
2. Search for the Requisitions that need to be canceled
3. Click on Actions > "Cancel" is greyed out
4. Because the Requisitions are created by an integration there is no one specific user who can log in and 'own' them to cancel them

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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