[OCI] The Database Upgrade to 19c Failed with DCS-10327 (Doc ID 2944843.1)

ID: cb325f69-0c74-4975-ae6b-713367ce7342
Description: Database upgrade with resource Id : 01b4f86c-9843-426c-931c-98aa448c2803
Status: Failure
Created: April 18, 2023 6:52:27 PM UTC
Progress: 17%
Message: DCS-10327:Database upgrade failed. Error :
Error Code: DCS-10327
Cause: Failed to perform the database upgrade.
Action: Refer to DCS agent log for more information.

run: cmd= '[su,
oracle,
-c,
export ORACLE_SID=XXXX;
export ORACLE_UNQNAME=XXXX_iad3b8;
export LC_ALL=en_US.UTF-8;
export ORACLE_BASE=/u01/app/oracle;
export ORACLE_HOME=/u01/app/oracle/product/12.2.0.1/dbhome_1;
export PWD=******** export LANG=en_US.UTF-16;
/u01/app/oracle/product/19.0.0.0/dbhome_2/bin/dbua -silent -ignorePreReqs -performFixUp true -oracleHome /u01/app/oracle/product/12.2.0.1/dbhome_1 -dbname XXXX_iad3b8 -useGRP BEFORE#DB#UPGRADE#DCS13981# -logDir /u01/app/oracle/cfgtoollogs/dbua/cb325f69-0c74-4975-ae6b-713367ce7d54 ]'
[2023-04-18 19:10:55,760] FINE [Database Upgrade : JobId=cb325f69-0c74-4975-ae6b-713367ce7342] com.oracle.dcs.commons.utils.CommonsUtils: Output :
Logs directory: /u01/app/oracle/cfgtoollogs/dbua/cb325f69-0c74-4975-ae6b-713367ce7342
[2023-04-18 19:11:08,982] INFO [PUT /databases/v2/upgrade] com.oracle.dcs.agent.filters.CustomRequestResponseFilter: Received [PUT /databases/v2/upgrade]
[2023-04-18 19:11:08,985] INFO [PUT /databases/v2/upgrade] com.oracle.dcs.agent.rest.DatabasesApi: Received PUT request to upgradeDatabase on DatabasesApi with input :DBUpgradeRequestV2(precheck=false,
databaseResId=01b4f86c-9843-426c-931c-98aa448c2803,
destinationDbVersion=null,
destinationDbHomeId=null,
cloneDetails=CloneDetails(parUrl=https://objectstorage.us-ashburn-1.oraclecloud.com/p/wDUo0RyifvXEY7bjHH0QIpfa2VdMe-RuTEjs5j_n9POKPj55XlYwZyr4IH4SBSRk/n/dbaaspatchstore/b/dbaas-standard-clones/o/db19.230117.tar.gz,
checksum=845971cda98d670611018cab2a4d71522c6edac0523680d3faf69c03a7453a9b,
isCustomClone=false,
cloneVersion=19.18.0.0.0,
ocid=null),
upgradeOptions=null)

[2023-04-18 19:27:20,782] WARNING [Database Upgrade : JobId=cb325f69-0c74-4975-ae6b-713367ce7342] com.oracle.dcs.commons.utils.command.CommandExecutor: Attribute :dbType not found in the vm attributes
[2023-04-18 19:27:20,788] INFO [Database Upgrade : JobId=cb325f69-0c74-4975-ae6b-713367ce7342] com.oracle.dcs.commons.utils.Platforms: Not a Fast provisioning environment
[2023-04-18 19:27:20,793] FINE [Database Upgrade : JobId=cb325f69-0c74-4975-ae6b-713367ce7342] com.oracle.dcs.agent.rpc.service.db.DbOperations: restoreScriptPath : /u01/app/oracle/cfgtoollogs/dbua/cb325f69-0c74-4975-ae6b-713367ce7342/XXXX_iad3b8/V2002_restore.sh
[2023-04-18 19:27:20,805] SEVERE [Database Upgrade : JobId=cb325f69-0c74-4975-ae6b-713367ce7342] com.oracle.dcs.agent.rpc.service.db.DbOperations: Failed to perform database upgrade
[2023-04-18 19:27:20,845] SEVERE [Database Upgrade : cb325f69-0c74-4975-ae6b-713367ce7342] com.oracle.dcs.commons.jrpc.JsonRequestProcessor: RPC request invocation failed on request: {"classz":"com.oracle.dcs.agent.rpc.service.db.DbActions",
"method":"upgradeDb",
"params":[{"type":"java.lang.String",
"value":"01b4f86c-9843-426c-931c-98aa448c2803"},
{"type":"java.lang.String",
"value":"efcbacaa-7a70-48bc-830a-d8aced4d0744"},
{"type":"java.lang.String",
"value":"abbb2a96-a7df-435f-b77b-88343f893fb3"},
{"type":"java.lang.String",
"value":" "}],
"revertable":false,
"threadId":161}
DcsException{errorHttpCode=InternalError, msg=Database upgrade failed. Error : , msgId=10327, causedBy=null}
at com.oracle.dcs.commons.exception.DcsException$Builder.build(DcsException.java:69)
at com.oracle.dcs.agent.rpc.service.db.DbOperations.upgradeDb(DbOperations.java:2054)
at com.oracle.dcs.agent.rpc.service.db.DbActions.upgradeDb(DbActions.java:1266)

[CDBRootOracle_Server.log] ORA-27104: system-defined limits for shared memory was misconfigured