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Fusion Global Payroll - W-2C Register Producing Blank Output After W-2C Employee Report Processed In Final Mode (Doc ID 2944917.1)

Last updated on MAY 01, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.01.0 to 11.13.23.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------------------
The W-2C Register completed successfully, but the output was blank.

EXPECTED BEHAVIOR
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Since the business was able to generate the W-2Cs using the W-2C Employee report, expecting the W-2C Register Report to return results.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the system.
2. From the Home Screen > Click on My Client Groups > Payroll
3. Click on 'Submit a Flow'
4. Select Legislative Data Group > Search for W-2C Register
5. Enter Parameters > Submit
Note the Behavior Displayed

 

Cause

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In this Document
Symptoms
Cause
Solution


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