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SOCS - Inventory Adjustment - SOH Not Displaying For Positive Adjustment (Doc ID 2945388.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


SOCS - Inventory Adjustment - SOH not displaying for positive adjustment.

When a user is performing stock adjustment on SOCS mobile, in cases for positive adjustment there is no Stock on Hand (SOH) information, while if the reason is against negative, it is displaying the information. In the user guide it is not written specifically what is the requirement to have SOH displayed in the item details screen, only that it will be displayed.

From user guide:
The item information including the image (which is system configured) displays in the header. The bottom portion of the screen contains information fields for reason code, disposition, sub-bucket (if system configured), and the stock on hand pertaining to the bucket in which the stock is coming from.

Could you please confirm what is expected? Should SOH be displayed in both scenarios (positive + negative), or just when performing negative?


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