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FAQ - Oracle SaaS CPQ Application Migration to Oracle Cloud Infrastructure (OCI ) (Doc ID 2945572.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 21 A Patch 1 and later
Information in this document applies to any platform.


Purpose of this Document to explain about Oracle cloud Infrastructure (OCI) for CPQ and FAQ related to it.

Questions and Answers

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In this Document
Questions and Answers
 1. What is OCI?
 2. Why is Oracle migrating customers to OCI?
 3. What is a high level overview of the timing/process?
 4. When are customers informed about migration?
 5. Are all customers selected for OCI migration confirmed?
 6. Can customers request to be added to the migration schedule?
 7. Can customers Opt-Out of a migration schedule?
 8. What action is needed from customers in preparation for migration?
 9. When does the migration process actually begin?
 10. What is the expected maintenance down-times during the migration process?
 11. Can customers request moving to specific data centers during OCI migration?
 12. Is there a change to the CPQ Application maintenance after migration?
 13. Will there be any change to the CPQ URLs currently accessed by customers and integration with the PaaS components?
 14. Are there specific steps that need to be performed before or after OCI migration?
 15. Can sites be migrated when the sites are in a different data center?
 16. Will there be any changes to mobile approvals?

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