Additional Information for 23B Enhanced Feature on Synchronize Transaction Workflow Status ESS Job (Doc ID 2945636.1)

Last updated on MAY 15, 2023

Applies to:

Purpose

Synchronize Transaction Workflow Status ESS job is meant to provide flexibility to customer to recover those transactions which got stuck due to various failures such as - Human Task not Initiated, Service invocation not successful,alerted due to empty group or invalid user,callbacks not received by SOA etc. users can perform the user selected actions (Approved/Rejected/Withdrawn) by uploading "Transaction Identifiers" list. In 23B below enhancements are included to the existing process.

Usability

1. Submit Synchronize Transaction Workflow Status process for a specific workflow by selecting either Invoice Approval or Journal Approval, to generate a spreadsheet report with records for the selected workflow only.
2. Submit the Synchronize Transaction Workflow Status ESS process for a specific supplier in Invoice Approval by selecting the Supplier Name option, which displays and allows recovery action only on transactions specific to the selected supplier. Note that this option is available only for Invoice Approval workflow.

Resiliency

1. Select a recovery action for stuck transactions using the Synchronize Transaction Workflow Status With File Upload option. This option provides flexibility by allowing users to choose an action for each record in the spreadsheet, either Withdraw or Force Approve and upload it when submitting the process. Note: Force Approve action is only available if the ‘FUN_ENABLE_FORCEAPPROVE_FROM_STUCK_TRANS_ESSJOB’ profile option is created and set True.

Release 23B What's New Document : https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/fin/releases/23B/23B-financials-wn.htm#F27756

Scope

All the stuck transactions that are still persistent in the workflow can be viewed with appropriate details in an excel format and allowed to take appropriate actions on the stuck transactions

Details

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