CPQ Return To CX Sales Error The Value Of The Attribute Inventory Item ID Isn't Valid.
(Doc ID 2945708.1)
Last updated on APRIL 28, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and laterOracle BigMachines CPQ Cloud Service - Version 23 A Patch 1 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.23.01.0 version, Opportunities
When clicking on Return to CX Sales Button from CPQ app, users are receiving the below error message.
ERROR
-----------------------
Could not perform Action: Update Sales and Close
During commerce integration Process ID: XXXXXXXX, Name: OSC - Sync Quote Lines
Error message from partner site:
Error: The value of the attribute Inventory Item ID isn't valid.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |