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Receiving Error 'The File Was Not Downloaded Or Was Not Downloaded Correctly' When Downloading Contract (Doc ID 2946362.1)

Last updated on MAY 26, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.01.0 version, Procurement

Users are receiving error when trying to download the contract terms.

ERROR
-----------------------
The File Was Not Downloaded Or Was Not Downloaded Correctly


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Contract terms
2. Download contract

Cause

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In this Document
Symptoms
Cause
Solution
References


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