My Oracle Support Banner

Unable To Create Data Set In Oracle Analytics Java.sql.SQLException:ORA-28000:The Account Is Locked. (Doc ID 2946602.1)

Last updated on MAY 09, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When attempting to create data set for data model in Oracle BI analytics, the following error occurs.

ERROR
-----------------------
 java.sql.SQLException:ORA-28000:The account is locked.

 java.sql.SQLException:ORA-28000:The username/password is incorrect.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to BI analytics
2. go to specific folder -> create Data model -> select SQL Query with RMS schema
3. Write any query (select 1 from dual or select * from item_master where rownum=1)
4. Getting following error -
java.sql.SQLException: ORA-28000: The account is locked.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.