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Mobile App Login Fails with "Server configuration is missing the refresh token" Error in Oracle Analytics (Doc ID 2946982.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Oracle Analytics Cloud - Version March 2023 and later
Information in this document applies to any platform.


When attempting to use Oracle Analytics mobile app, the following error occurs during login.

In Android Mobile App, Below error is seen.

In IOS Mobile App, the Mobile app gets hung after entering credentials in IDCS login page.


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