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InvcMtchAp_Tx_SubProcessFlow_From_RMS_To_EXTERNAL Is Failing In DEV (Doc ID 2947002.1)

Last updated on MAY 09, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

InvcMtchAp_Tx_SubProcessFlow_From_RMS_To_EXTERNAL is showing PROCESS_FAILED in DEV environment.

InvcMtchAp_Tx_DownloaderAndTransporterActivity step is showing ACTIVITY_FAILED.

Original issue was that InvcMtchAp_Tx_DownloaderAndTransporterToExternal job was failing with below error:

Steps To Verify:

1) Login to BDI Process Flow Admin Console
2) Select InvcMtchAp
- InvcMtchAp_Tx_ProcessFlow_From_RMS will show PROCESS_COMPLETED
- InvcMtchAp_Tx_SubProcessFlow_From_RMS_To_RFI will show PROCESS_COMPLETED
- InvcMtchAp_Tx_SubProcessFlow_From_RMS_To_EXTERNAL will show PROCESS_FAILED
3) Looking at activity steps
- InvcMtchAp_Tx_DownloaderAndTransporterActivity will show ACTIVITY_FAILED
4) The log from BDI-RMS is showing
Error deleting data from EXECUTIONINSTANCEDATA table.
java.sql.SQLException: ORA-00060: deadlock detected while waiting for resource

Cause

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In this Document
Symptoms
Cause
Solution


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