Not Able To Convert Lead To Opty - Error Message ZCA-210254
(Doc ID 2947128.1)
Last updated on MAY 05, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Lead Management
When trying to convert a Lead to an Opportunity an error message is shown.
ERROR
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"Failed to execute Copy Mapping "Copy Lead To Opportunity Map". JBO-27024: Failed to validate a row with key oracle.jbo.Key[xxxxxxxxxxxx] in OpportunityContact_NOLINK_ZOCJBO-ZCA:::ZCA_OBJECT_DELETED_NO_ACCESS: ZCA-210254You cant perform this task because the associated Contact object has either been deleted or you no longer have access to it."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |