My Oracle Support Banner

Salesforce Tokens Are Expiring The Same Day They Are Set (Doc ID 2947236.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 A Patch 1 and later
Information in this document applies to any platform.

Symptoms

When users access Sales force, they occasionally face the following error

"Partner Login error for user (xxx)
The Partner OAuth Token is not valid. Please go to the user profile's User integration page in order to generate a new Token"

After generating the token, the error will resolve.  The error will later re-appear once the token expires.

Changes

 Changes may have been made within Salesforce that have an impact on the token lifecycle

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.