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Price Changes Are Not Getting Approved - Stuck In Processing Status (Doc ID 2948187.1)

Last updated on MAY 15, 2023

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Goal

When creating price changes via the UI, the price changes are getting stuck in Processing status, not able to approve/reject those price changes.
The issue is for both Regular and Emergency price changes.
 

Solution

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In this Document
Goal
Solution


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