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OCI Identity Cloud Service (IDCS) - Error 'Invalid passcode' while using Google Authenticator as Second Factor in Multi Factor Authentication (MFA) (Doc ID 2948364.1)

Last updated on OCTOBER 12, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

While configuring Google Authenticator as second factor in MFA, after entering the passcode from the Google Application, getting the below error:

Tried multiple attempts by resetting the factors and re-enrolling to MFA, but the same error after entering the passcode from the Google Authenticator.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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