My Oracle Support Banner

Interaction History Subtab Issue (Doc ID 2948684.1)

Last updated on MAY 23, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.01.0 version, Performance

Interaction History subtab issue

 The user is following the steps :
- Open an account
- Goes to Interaction History subtab
- Clicks on Log an Interaction button
An error is thrown

 

ERROR
-----------------------

Caused by: java.sql.SQLException: ORA-56720: I/O data limit exceeded - call aborted

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.