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Fail To Upload/Download Any Files In OCM Instance After Changing OCI Policy (Doc ID 2949034.1)

Last updated on MAY 19, 2023

Applies to:

Oracle Content Management - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

Users cannot upload nor download any file in the OCM instance even though logging in to WebUI and accessing to folders are succeeded.

The issue started after the administrator of OCI tenancy modified some policies in the OCI tenancy.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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