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Unable To Select Part In Quick Key Drop Down If Duplicate Part Display Number Exists (Doc ID 2949083.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 A Patch 5 and later
Information in this document applies to any platform.

Symptoms

When trying to add a part number via the quick key functionality, Users will be unable to select a part from the drop down if there is another part higher in the list of parts that has the same part display name. See the following example.

partA: part_number = aaa  part_display_number = xxx

partB: part_number = aab  part _display_number = xxx

When trying to add part number aab by typing "aa" then selecting the part number from the drop down will result in part number "aaa" being selected

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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