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Oracle Fusion Recruiting Cloud: 2 Way Communication Response Not Received (Doc ID 2949457.1)

Last updated on JUNE 09, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

Problem:

When a message is sent to a candidate from the Send Message action, the email is received by the candidate but when the candidate replies, the message is not received back into ORC.

Cause

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In this Document
Symptoms
Cause
Solution
References


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