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Daily Batch Failed in CS Cloud (Doc ID 2949653.1)

Last updated on MAY 23, 2023

Applies to:

Oracle Financial Services Crime and Compliance Management Transaction Monitoring Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Execute daily batch 

Step 2 : Check if the batch is completed without issue.

Issue Encountered :

Daily Batch Failed in Individual Screening Task

12:54:01.448 [qtp693417450-29] ERROR com.ofss.ecmlite.common.authservice.FCCMFunctionsAllowedValidator - throws exception::::::::::::::::::::::::{}
feign.FeignException$ServiceUnavailable: [503] during [GET] to [http://aai-identity-service/identity-service/v1/users/OFS_SRV_ACCT/functions] [IdentityServiceFeignClient#getUserFunctions(Map,String)]: [Load balancer does not contain an instance for the service aai-identity-service]

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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