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PROD-POM-BDI_PRICING_CLR_TX_CYCLE_JOB Failed In 1st Cycle (Doc ID 2949899.1)

Last updated on MAY 19, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

PROD-POM-BDI_PRICING_CLR_TX_CYCLE_JOB failed in 1st cycle
We see this job is failed in 1st cycle and cloud team reported there is issue - failing due to below error. Since external is deployed at customer end, can you please check as the below importer job failure.

2023-05-16T06:32:34,426 [Thread-618] DEBUG Logger$debug - Status URL <URL>/external-batch-job-admin/resources/batch/jobs/Clearance_Tx_ImporterJob/267591
2023-05-16T06:32:34,426 [Thread-618] DEBUG Logger$debug - Checking status...
2023-05-16T06:32:34,451 [Thread-618] DEBUG Logger$debug - STATUS = STARTING
2023-05-16T06:32:34,452 [Thread-618] DEBUG Logger$debug - sleeping until status is COMPLETED or FAILED
2023-05-16T06:33:34,453 [Thread-618] DEBUG Logger$debug - Checking status...
2023-05-16T06:33:34,495 [Thread-618] DEBUG Logger$debug - STATUS = FAILED
2023-05-16T06:33:34,498 [Thread-618] ERROR Logger$error$0 - Error calling activity.
java.lang.RuntimeException: Error: ProcessName(Clearance_Tx_SubProcessFlow_From_RMS_To_EXTERNAL) ActivityName(Clearance_Tx_CheckImporterStatusActivity) : Batch job failed

--The importer job is failing at customer end. Please ask the customer to check as they own the importer packages

Solution

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In this Document
Goal
Solution
References


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