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Oracle AntiVirus Scan Is Rejecting Files After Upload to Oracle Content Management (Doc ID 2951305.1)

Last updated on MAY 26, 2023

Applies to:

Content and Experience Cloud Service - Version N/A and later
Oracle Content Management - Version 23.3.1 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

Oracle AntiVirus scan is rejecting files after upload.  Users are finding that some non-convertible / non-viewable files are getting kicked out of the Oracle Content Management Cloud service instance due to failing a virus scan. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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