My Oracle Support Banner

"u.status is undefined" When Creating a Visual Builder Studio Instance (Doc ID 2951431.1)

Last updated on MAY 31, 2023

Applies to:

Visual Builder Studio - Version 23.01.0 and later
Information in this document applies to any platform.


Unable to create a Visual Builder Studio instance in tenancy.

When going to the Visual Builder Studio page in the OCI console, there is a spinning "Loading..." icon and it stays there for minutes, and the "Create Visual Builder Studio" button is disabled.

The following error shows up:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.