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OTM Load Configuration Is Not Considering the Orientation Suggestions Defined on 3D Load Configuration Setup (Doc ID 2952099.1)

Last updated on MAY 30, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


Sometimes, in OTM, customer experiences that, System is not considering the suggested orientations in the 3D Load Configuration and giving the output with different orientation.

For Example:

3D Load Configuration has been set up with suggested orientation of PRONE WIDTHWISE and ONSIDE WIDTHWISE.
But, when Order Release is planned into Shipments, one or more Shipment Ship Units are oriented as ONSIDE LENGTHWISE.

Explained with the below screenshots.


Load Configuration Setup

Expected Outcome



Actual Outcome






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