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RPAS Cloud: UI Performance Is Slow when Building and Opening Workbooks or Executing Commits (Doc ID 2952298.1)

Last updated on JUNE 13, 2023

Applies to:

Oracle Retail Demand Forecasting Cloud Service Plus - Version 23.1 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 22.1 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 23.1 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

Users are experiencing slow performance in the application UI. This performance issue is occurring for all activities such as building a workbook, opening a workbook, committing a workspace.  

Requesting an application container/server restart will help for a day or so but then the slow performance returns.

Changes

 

Cause

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