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Fusion Global HR: Unable to find certain employees from the Global Search bar (Doc ID 2952723.1)

Last updated on JUNE 14, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

Some employees are unable to be found when using the Oracle Search features (Global Search bar, Redwood pages, etc.) even after re-running the ingestion job.


The issue can be reproduced at will with the following steps:

  1. Home Page > Global Search
  2. Confirm some employees are not found but can be searched for from other pages (i.e. Person Management)
  3. Re-run the ingestion job and verify it completes successfully > Confirm these employees still cannot be found

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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