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FA: FIN: AR Order Runs in to Credit Review Pending but no Credit Case Folder Id Created (Doc ID 2952773.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

User created a revision to cancel the line that was in backordered status after the pick and ship confirm process and the result was the line status changed to Cancellation pending and the header status changed to Credit Review Pending

 User  cannot see a case folder created for this order .(Home> Receivables > Credit
review)

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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