My Oracle Support Banner

Unable To Move Activity From Map View To a Resource: Application Hangs (Doc ID 2953323.1)

Last updated on DECEMBER 27, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.11 to 22.B.02
Information in this document applies to any platform.

Symptoms

Not possible to move an activity from the Map view to a different resource via drag and drop.

Steps to reproduce:

- Login to OFS and go to Dispatch Console
- Split the screen
- Select the Map view in one of the screens, with a resource (e.g. bucket) selected that has activities
- Select a resource without any activities on his route in the other screen
- Move, via drag and drop, one activity from the Map view on the first screen to the resource selected on the 2nd screen

Application will hang.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.