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New Item Maintenance/New Item Management Encountering Error While Creation Since Updating to (Doc ID 2953509.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle Retail Demand Forecasting Cloud Service Plus - Version NA and later
Information in this document applies to any platform.


Since updating to, when trying to create New Item Maintenance and New Item Management workbooks an error is generated.

Error Message:

"CancelWizardException: Pre-range masking resulted in an empty set for 'prod' wizard. Workbook cannot be built"

Steps to recreate issue;

1. Log into the Environment
2. Go to New Item Maintenance/New Item Management creation
3. Create new workbook

Error occurred after opening creating New Item Management/Maintenance wizard


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