Workflow Statuses Not Translated within the Subject Line of a Task Email Notification From a Business Process (Doc ID 2953621.1)

Last updated on JULY 11, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR:

In the Subject line of the Unifier task email notification from a Business Process, certain workflow statuses (e.g. {bp.status} = Project_Created, and Pending_Data) are not getting translated and are displayed in English instead of the language of preference defined for the user.

EXPECTED BEHAVIOR:

The workflow statuses as part of the Subject line of the Unifier task email notification from a Business Process should be translated as per the values defined in the Internationalization log.


The issue can be reproduced at will with the following steps:

1. Log in to Unifier.
2. Verify that the workflow status field is part of the subject line for the task email notification.
3. Verify that the translations are defined for the statuses (e.g. Project_Created, and Pending_Data) in the Internationalization log.
4. Navigate to Project_XYZ > Business Process_ABC > +Create a Business Process record and move the record forward to a status of Project_Created, OR Pending_Data with users in the To and CC field.
5. Observe that the task email notification received by the user has the subject line translated except for the record status field if the value is e.g. Project_Created, OR Pending_Data.

Changes

Cause