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IWS Response Error "HTTP Status 401 ... Unauthorized" and "The request has not been applied because it lacks valid authentication credentials for the target resource" (Doc ID 2953632.1)

Last updated on JUNE 05, 2023

Applies to:

Oracle Utilities Meter Solution Cloud Service - Version 19B and later
Oracle Utilities Customer Cloud Service - Version 18.1.0.0.0 and later
Oracle Utilities Meter Data Management - Version 2.2.0.3.0 and later
Information in this document applies to any platform.

Goal

When calling into IWS from an external application, especially when trying it for the first time or trying it again after the environment data has been refreshed, for at least a particular user, IWS calls fail with the following errors in the request response:

"HTTP Status 401 ... Unauthorized"
"The request has not been applied because it lacks valid authentication credentials for the target resource"
 

Solution

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In this Document
Goal
Solution
References


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