My Oracle Support Banner

Rtlog Files Stop Broadcasting Abruptly (Doc ID 2953732.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle Retail Xstore Office Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

 Broadcasting stops abruptly for rtlog. 

 In the application logs, the below error is found:

Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed
        at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[?:1.8.0_361]
        at sun.security.ssl.TransportContext.fatal(TransportContext.java:370) ~[?:1.8.0_361]
        at sun.security.ssl.TransportContext.fatal(TransportContext.java:313) ~[?:1.8.0_361]
        at sun.security.ssl.TransportContext.fatal(TransportContext.java:308) ~[?:1.8.0_361]
        at sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(CertificateMessage.java:1355) ~[?:1.8.0_361]
        at sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(CertificateMessage.java:1230) ~[?:1.8.0_361]
        at sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(CertificateMessage.java:1173) ~[?:1.8.0_361]
        at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:376) ~[?:1.8.0_361]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:479) ~[?:1.8.0_361]
        at sun.security.ssl.SSLEngineImpl$DelegatedTask$DelegatedAction.run(SSLEngineImpl.java:991) ~[?:1.8.0_361]
        at sun.security.ssl.SSLEngineImpl$DelegatedTask$DelegatedAction.run(SSLEngineImpl.java:978) ~[?:1.8.0_361]
        at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_361]
        at sun.security.ssl.SSLEngineImpl$DelegatedTask.run(SSLEngineImpl.java:925) ~[?:1.8.0_361]
        at weblogic.socket.JSSEFilterImpl.doTasks(JSSEFilterImpl.java:223) ~[com.oracle.weblogic.server.muxers.jar:12.2.1.4]
        at weblogic.socket.JSSEFilterImpl.doHandshake(JSSEFilterImpl.java:123) ~[com.oracle.weblogic.server.muxers.jar:12.2.1.4]
        at weblogic.socket.JSSEFilterImpl.doHandshake(JSSEFilterImpl.java:87) ~[com.oracle.weblogic.server.muxers.jar:12.2.1.4]
        at weblogic.socket.JSSESocket.startHandshake(JSSESocket.java:250) ~[com.oracle.weblogic.server.muxers.jar:12.2.1.4]
        at weblogic.net.http.HttpsClient.New(HttpsClient.java:582) ~[com.oracle.weblogic.net.jar:12.2.1.4]
        at weblogic.net.http.HttpsClient.New(HttpsClient.java:562) ~[com.oracle.weblogic.net.jar:12.2.1.4]
        at weblogic.net.http.HttpsURLConnection.connect(HttpsURLConnection.java:265) ~[com.oracle.weblogic.net.jar:12.2.1.4]
        at com.sun.xml.ws.transport.http.client.HttpClientTransport.getOutput(HttpClientTransport.java:129) ~[com.sun.xml.ws.jaxws-rt.jar:2.3.0-wls122140-b190328.0053]
        ... 34 more

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.