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Oracle Analytics Agent Failed With Error:[nQSError: 75005] Failed to send AUTH command. SMTP server does not support any authentication mechanisms [Video Content] (Doc ID 2953904.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Analytics Cloud - Version March 2023 and later
Information in this document applies to any platform.

Symptoms

Configured the SMTP mail server at Oracle Analytics Home page -> Navigator -> Console using the document below with 'Authenticated' unchecked:

https://docs.oracle.com/en/cloud/paas/analytics-cloud/acabi/set-email-server-deliver-reports.html

Testing the connection to the server, you are able to successfully connect.

Ports are open between OAC and the SMTP server.

When trying to run scheduled agent, the following error is encountered:

[nQSError: 75005] Failed to send AUTH command. SMTP server does not support any authentication mechanisms. Remove email credentials, or use a server which supports authentication.

Cause

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In this Document
Symptoms
Cause
Solution
References


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