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Container Details Item Description (Doc ID 2954215.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

Container details screen display the item short description instead long description, even when the system is configured to display the item long description.

Steps to reproduce:

Prerequisite: Set system to show the long description in the UI.

1. Create/find item having different short vs long description.
2. Create a transfer shipment / container.
3. View how item description in SOCS versus EICS is displayed in the container details. It is Long in SOCS, while in EICS is short.

Cause

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In this Document
Symptoms
Cause
Solution
References


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