My Oracle Support Banner

Unable To Set Restrictions For A Custom Agent Event in OTM/GTM Automation Agent (Doc ID 2954219.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle Global Trade Management Cloud Service - Version 19.3 and later
Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

In OTM / GTM, user is unable to set Restrictions for a Custom Event in Automation Agent.

However, they can choose the Restrictions for Seeded Events wherever applicable.

Changes

This is standard behavior in Product- no sudden changes triggers this observation. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.