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"Select Connection Type" List Is Empty When Attempting to Create an Oracle Analytics Connection (Doc ID 2954274.1)

Last updated on JULY 19, 2023

Applies to:

Construction Intelligence Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to create a connection in Oracle Analytics, the Select Connection Type dialog box displays but the connection type list is empty.



EXPECTED BEHAVIOR

The Select Connection Type dialog box should list all connection types.

 

The issue can be reproduced at will with the following steps:

  1. In CIC Analytics, select Create a Connection.
  2. The Select Connection Type dialog box gets stuck in loading connection types hence showing empty.

Changes

 

Cause

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