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AI/RI/RSP: Why Are POM Jobs Not Restarting When RestartableErrorMessages Is Set? (Doc ID 2954692.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle Retail AI Foundation Cloud Service - Version 23.1 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 23.1 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.1 and later
Oracle Retail Demand Forecasting Cloud Service Plus - Version 23.1 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 22.1 and later
Information in this document applies to any platform.

Goal

A POM batch job failed with the error "ERROR AbstractJobExecutor - An exception occurred :Verification failed ! Job not started due to Context not found due to ODI-10196: Error while accessing the repository.".  The solution was to rerun the job manually.

However, the System Configuration > SystemOption tab already has RestartableErrorMessages set for Context not found. Why did it not work?

Solution

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