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Oracle Fusion Learning Cloud: Not Able To Send Email Reminder to Learners on the New Redwood Manager Experience (Doc ID 2954829.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

A Line Manager is unable to send an email reminder to a Learner if the course is not yet started or has become overdue. Reminder button is always grayed out in Redwood Manager Experience.

Cause

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In this Document
Symptoms
Cause
Solution


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