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Update X-Frame-Options Header Configuration In Order To Embed OCC Agent Console Inside Oracle Service Cloud (OSvC) Portal (Doc ID 2955624.1)

Last updated on SEPTEMBER 17, 2023

Applies to:

Oracle Commerce Cloud Service - Version 23.1.1 and later
Information in this document applies to any platform.

Goal

The goal is to embed OCC Agent Console screen inside Oracle Service Cloud (OSvC) portal using 'browser control (BUI)' feature to enable agents to navigate seamlessly between OSvC and OCC. 

Would it be possible to remove/modify X-Frame-Options directive from the Agent console security "responseHeaders" in order to avoid errors such as:

Refused to display 'https://ADMIN_URL' in a frame because it set 'X-Frame-Options' to 'sameorigin'

Solution

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In this Document
Goal
Solution


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