My Oracle Support Banner

Duplicate POSU Loaded Into RMS After Sales Upload Failures (Doc ID 2955872.1)

Last updated on JUNE 19, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

RESA transactions posted twice into RMS. This has caused double deduction in RMS resulting in incorrect inventory.
It looked like most of these were due to rejected POSU file reprocessing of that day.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload sales transactions from RESA to RMS, for rejected POSU.
2.Notice that there are duplicate transactions posted in RMS.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.