Financial Manager Dashboard Is Blank
(Doc ID 2955996.1)
Last updated on JUNE 19, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
The financial manager dashboard does not show any details even when filters are amended. There are definitely discrepancies as is visible in the Discrepancy review screen - however not visible in the dashboard.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to IMCS
2. Use the filters to find overdue invoices
3. Notice that no records are returned for all 3 reports: Invoice Due, Invoice and Supplier Site performance
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |