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BDI Jobs Are Getting Failed - "An exception occurred Either the main Process or its subprocesses have failed" (Doc ID 2956246.1)

Last updated on JUNE 19, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version 19.1 and later
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Following maintenance on the environment BDI jobs are failing with the following error:

 

Changes

Updated environment to version 19.3.018

Planned Outage - Infrastructure
Status: Completed
Start Time: 13-JUN-2023 06:30
Time zone: Asia/Calcutta
Planned End Time: 13-JUN-2023 16:30
Actual End Time: 13-JUN-2023 16:30

This was shown to be completed an hour before this error.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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