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OCI : PeopleSoft Database Discovery In Stack Monitoring Fails With Error "Connection reset by peer" (Doc ID 2956313.1)

Last updated on JULY 13, 2023

Applies to:

OCI Stack Monitoring - Version N/A and later
Information in this document applies to any platform.

Symptoms

PeopleSoft is with Oracle Autonomous Transaction Processing (ATP) Database.
ATP Database is Discovery in Stack Monitoring fails with errors below

/opt/oracle/mgmt_agent/agent_inst/log/mgmt_agent.log

2023-05-09 07:15:50,354 [Work.P1.0 (PrioritizedWork-discoverSources)-45] INFO - >>> Initiating work [wi-6d45d1cf-8f7c-4cc8-8cf0-XXXXXXXXXX]: (discoverSources.null) <<<
2023-05-09 07:15:50,775 [SysExecutor.8 (oracle_psft.appmgmt-discovery) (oracle_psft.appmgmt-discovery:PeopleSoftDBDiscovery)-39] WARN - oracle_psft.appmgmt-discovery:PeopleSoftDBDiscovery
oracle.polaris.core.services.fetchlet.exception.FetchletException: Failed to connect: java.sql.SQLRecoverableException: IO Error: Connection reset by peer, Authentication lapse 0 ms.
at oracle.polaris.core.services.fetchlet.sqlfetchlet.SqlFetchlet.getMetric(SqlFetchlet.java:826) ~[agent-core-1.0.9048.jar:?]
at oracle.polaris.core.source.interaction.execution.FetchletFactory.getMetric(FetchletFactory.java:249) ~[agent-core-1.0.9048.jar:?]

Caused by: java.sql.SQLRecoverableException: IO Error: Connection reset by peer, Authentication lapse 0 ms.
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:894) ~[ojdbc8-19.9.0.0.jar:19.9.0.0.0]
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:807) ~[ojdbc8-19.9.0.0.jar:19.9.0.0.0]

Caused by: java.io.IOException: Connection reset by peer, Authentication lapse 0 ms.
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:890) ~[ojdbc8-19.9.0.0.jar:19.9.0.0.0]
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:807) ~[ojdbc8-19.9.0.0.jar:19.9.0.0.0]

Caused by: java.io.IOException: Connection reset by peer
at sun.nio.ch.FileDispatcherImpl.read0(Native Method) ~[?:1.8.0_281]
at sun.nio.ch.SocketDispatcher.read(SocketDispatcher.java:39) ~[?:1.8.0_281]

2023-05-09 07:15:50,781 [SysExecutor.8 (oracle_psft.appmgmt-discovery)-39] INFO - Exception on discoveryItem appmgmt-discovery: Not uploading: action execution failure (caused by)
java.util.concurrent.ExecutionException [FetchletException: Failed to connect: java.sql.SQLRecoverableException: IO Error: Connection reset by peer, Authentication lapse 0 ms.]
o.p.core.services.fetchlet.exception.FetchletException [Failed to connect: java.sql.SQLRecoverableException: IO Error: Connection reset by peer, Authentication lapse 0 ms.]
java.sql.SQLRecoverableException [IO Error: Connection reset by peer, Authentication lapse 0 ms.]
java.io.IOException [Connection reset by peer, Authentication lapse 0 ms.]
java.io.IOException [Connection reset by peer]

 

Cause

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In this Document
Symptoms
Cause
Solution


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